What are Wicked Problems

Ten Characteristics of
Wicked Problems

  1. There is no definitive formula for a wicked problem.
  2. Wicked problems have no stopping rule, as in there is no way to know your solution is final.
  3. Solutions to wicked problems are not true-or-false; they can only be good-or-bad.
  4. There is no immediate test of a solution to a wicked problem.
  5. Every solution to a wicked problem is a “one-shot operation”; because there is no opportunity to learn by trial-and-error, every attempt counts significantly.
  6. Wicked problems do not have a set number of potential solutions.
  7. Every wicked problem is essentially unique.
  8. Every wicked problem can be considered a symptom of another problem.
  9. There is always more than one explanation for a wicked problem because the explanations vary greatly depending on the individual perspective.
  10. Planners/designers have no right to be wrong and must be fully responsible for their actions.

YBR aims to improve the world and the lives of the people who live in it by tackling projects that contribute towards solving wicked problems.

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Theresa Tan
Chief Executive Officer (Chief ‘D’)

30 years experience with technology companies like Cap Gemini, Dell, ICUS, Datacraft/Dimension Data/NTT

First adopter/practitioner of PROSCI Change Management certification in Asia

NUSS Mentor for NUS undergraduates

Master of Arts (Asian Art Histories), Goldsmiths, University of London

Bachelor of Science (Computer and Information Sciences), National University of Singapore

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