What are Wicked Problems

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What are Wicked Problems?

Wicked problems are seemingly impossible to solve problems with many interdependent/interconnected factors. These factors are often complex, ambiguous, constantly changing, and difficult to define. Solving wicked problems requires a deep understanding of the end users involved, and an innovative use of technology combined with design thinking to bring about transformation.

YBR aims to improve the world and the lives of the people who live in it by tackling projects that contribute towards solving wicked problems.

Examples of Wicked Problems

CLIMATE CHANGE
Take urgent action to combat climate change and its impacts

Healthcare
Ensure healthy lives and promote well-being for all at all ages

Education
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.

Sustainability
Make cities and human settlements inclusive, safe, resilient and sustainable

Characteristics of Wicked Problems

 There is no fixed formula to solve a wicked problem.
Wicked problems have no final resolution, it is a continuous work in progress
Solutions to wicked problems are not yes/no; they can only be how good/how bad.
There is no immediate success measurement of a possible solution to a wicked problem.
Wicked problems do not have a definite number of potential solutions.
Every wicked problem is part of another wicked problem.
There are always more than one perspective to any wicked problem.

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YBR GROUP

SOLVING WICKED PROBLEMS THROUGH DIGITAL TRANSFORMATION

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Targeted plans for improvement against baseline, supported by robust change management strategy to ensure success

Auditable ESG reports that align with global frameworks, covering carbon footprint, emission insights and ESG reporting.

Dashboard with accurate and timely data

Clean process ready to collect multiple data sources and ability to output different reports

Awareness and Education programme

Theresa Tan
Chief Executive Officer (Chief ‘D’)

30 years experience with technology companies like Cap Gemini, Dell, ICUS, Datacraft/Dimension Data/NTT

First adopter/practitioner of PROSCI Change Management certification in Asia

NUSS Mentor for NUS undergraduates

Master of Arts (Asian Art Histories), Goldsmiths, University of London

Bachelor of Science (Computer and Information Sciences), National University of Singapore

YBR GROUP

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