Standard Chartered Bank (Worldwide)

  • Started with projects in Singapore, later expanded support the bank in UK, HK, EMEA, Africa and other emerging markets.
  • Over the period of 5 yrs, Theresa has been involved in the staff development needs of the various businesses, covering

a. Consumer banking

b. Wholesale banking

c. Risk management

d. Private banking

e. Technology & Operations

  • Built an off-shore development centre in India – in Chennai a few buildings away from where the bank’s backoffice is located.
  • In 2006/7, she personally led a consulting engagement with the bank on their BASEL II Advanced model, for their wholesale banking business.

Standard Chartered Bank is a leading international banking group that operates across Asia, Africa, and the Middle East. As part of its commitment to staff development, the bank has been working with Theresa for over five years, starting with projects in Singapore and later expanding to support the bank in the UK, Hong Kong, EMEA, Africa, and other emerging markets.

Theresa has been involved in meeting the staff development needs of the bank’s various businesses, which include consumer banking, wholesale banking, risk management, private banking, technology, and operations. Her expertise in learning and development has been instrumental in helping the bank to achieve its business goals and enhance employee performance.

One of Theresa’s key contributions to Standard Chartered Bank was the establishment of an off-shore development center in India. The center, located in Chennai, is just a few buildings away from the bank’s back office. This center has helped the bank to build and enhance its training capabilities, and has enabled the bank to provide high-quality training to its employees across different geographies.

In 2006/7, Theresa personally led a consulting engagement with the bank on their BASEL II Advanced model for their wholesale banking business. The BASEL II Advanced model is a regulatory framework that requires banks to maintain a minimum level of capital to ensure that they can withstand financial shocks. The engagement helped Standard Chartered Bank to better understand the requirements of the BASEL II Advanced model and to implement appropriate measures to comply with the regulations.

Theresa’s contributions to Standard Chartered Bank are a testament to the importance of staff development in the banking industry. Through her work, she has helped the bank to achieve its business goals, enhance employee performance, and comply with regulatory requirements. Her efforts have also helped the bank to build a culture of continuous learning and development, which is essential for success in today’s fast-paced and rapidly changing business environment.

In conclusion, Theresa’s work with Standard Chartered Bank is an excellent example of the value of learning and development in the banking industry. By providing employees with the knowledge and skills they need to succeed, the bank is able to achieve its business goals, enhance performance, and comply with regulatory requirements. Theresa’s contributions to the bank’s staff development efforts have been instrumental in helping the bank to achieve success and build a culture of continuous learning and development.

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Theresa Tan
Chief Executive Officer (Chief ‘D’)

30 years experience with technology companies like Cap Gemini, Dell, ICUS, Datacraft/Dimension Data/NTT

First adopter/practitioner of PROSCI Change Management certification in Asia

NUSS Mentor for NUS undergraduates

Master of Arts (Asian Art Histories), Goldsmiths, University of London

Bachelor of Science (Computer and Information Sciences), National University of Singapore

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