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Digital Transformation Adoption and Change Management
Implementing digital transformation requires more than just investing in new technologies. It requires a well-planned change management strategy that can help organisations navigate the complex process of adopting new technologies and changing work processes.
You do not rise to the level of your goals; You fall to the level of your systems.
Capturing the portion of project benefits that depends on users’ adoption and usage of the technology
Capturing the portion of project benefits that depends on users’ adoption and usage of the technology
Success of Change Management = Quality of Solution x People Change Readiness
What we Do
- Assess extent of impact, nature and direct/indirect risks due to change
- Conduct needs analysis for change in data, process and technology
- Identify skills assessments and gaps for personas
- Design change management strategy
- Build sponsor and change network
- Develop and execute communications and training plans
- Formulate risk mitigation and resistance management strategies
- Track qualitative and quantitative metrics against set performance and success indicators
- Collect and analyse feedback, usage and adoption analytics
- Develop sustainable plan to reinforce positive behaviour
What we Deliver
Multifaceted change management strategy supported by data
Focus on the People aspect of change to balance the task-oriented Project Management plan
Deliver people-dependent project Return-On-Investment (ROI)
Reduce direct/indirect costs and risks of poor adoption like surge in helpdesk calls, prolonged drop in productivity, resistance due to users’ doubts and uncertainty
Accelerate achievement of desired outcomes by close the gap between requirement and results
Make change sustainable and scalable by applying proven methodology supported by best practices